Our Price Match Guarantee
At Bathroom Collective, we are committed to offering you the best value on premium bathroom products. If you find the same product available at a lower price from an authorised UK retailer, we will match it — no questions asked.
Eligibility Criteria
- The product must be identical — same brand, model, colour, and specification.
- The lower price must be from an authorised UK retailer (not a marketplace seller, auction site, or third-party reseller).
- The item must be in stock and available for immediate purchase at the competitor.
- The price must be the current listed price, excluding any membership, loyalty, or promotional codes.
How to Request a Price Match
Simply contact our team before placing your order with the following details:
- The product name and URL from our website
- The competitor's website URL showing the lower price
- A screenshot or proof of the lower price (including any delivery charges)
Our team will review your request and confirm the matched price within one business day.
Exclusions
Our Price Match Guarantee does not apply to:
- Clearance, ex-display, or end-of-line items
- Prices from marketplace sellers (e.g. Amazon Marketplace, eBay)
- Membership or trade pricing
- Typographical errors or mispriced items
- Products purchased outside of the UK
Contact Us
To submit a price match request or for any questions, please contact our team. We are happy to help ensure you get the best possible price on your bathroom purchase.